With proven expertise in providing mobile computing solutions, Openstream helps deploy effective automation solutions for Field work force in a variety of industries including manufacturing, healthcare, retail, financial services, transportation, utilities and hospitality.
"EVA for Field Force" enables enterprises to assign jobs to field workers based on customer needs, and enables field workers to send, receive and collaborate on data and information as they move through the work day-wherever they may be in the given territory or facility. With EVA field workers can maximize their field activities and attend to that extra customer a day, increasing the productivity and returns.
Field service activities traditionally have been managed using paper, but were very difficult to track and analyze. Thanks to significantly improved interfaces with various media (voice, text, electronic), enterprises now have the ability to "push" alerts, information and work orders out to the field force personnel. Field workers can connect to core systems, and access maintenance systems to review manuals, repair histories, work orders and execute other important documentation attached to a machine or asset. With advancement in Mobile computing device capabilities, field force can now interact with the applications using speech and/or stylus improving the interface efficiency. Speech enabled browsers allow field workers to input data for filling forms and invoices, creating a hands-free work environment for technicians, enabling them to concentrate on the job they are involved in. As mobile computing becomes more commonplace in business, the use of advanced technologies like GPS and other peripherals are in the rise. In field service, proof of delivery, invoice and route accounting situations, mobile printers can be used to print invoices, receipts, or purchase orders, shortening the billing cycle and providing customers with an accurate record of the service at the point of interaction. Bar-code readers can be integrated for stock handling and inventory management.
Some of our EVA Accelerators include:
EVA for Field Force Benefits:
EVA is a Virtual Assistant that gets to know you, your device, your location, your preferences & priorities, and intelligently adapts itself to deliver an “in-the-moment” personalized mobile experience.
Maximizing sales effectiveness and engaging with the consumers; “EVA for Retail”, enhances sales rep productivity; equips store assistants with valuable information; empower store managers with critical insights in to execution