Somerset , NJ, March 20 2007- Openstream today announced the general availability of SMART Assistant, a software module of its MoFA CRM solution that helps the back-office personnel of the client-enterprises. SmartAssistant helps Back-Office CSRs in managing customer Service calls. "It can integrate with clients' existing Desktop Service Management software and allows CSRs to manage the Service calls anytime, anywhere. It features a Perspective-based access which, allows CSR to view/search Service calls for Technicians and Customers" said Balaji Narayana, Director of Openstream.

For more information, please go to SMP-SmartAssistant About Openstream
Openstream is a leading provider of secure mobile Internet infrastructure platform and applications. Openstream offers Enterprises, Service Providers and SMB Financial Institutions worldwide a suite of cost-saving and brand-loyalty-enhancing mobile applications that implement personalized services in a multi-modal environment, using wireless and speech technologies. Openstream's Smart Messaging Platform (SMP) mobilizes businesses and increases productivity by mobile-enabling business critical data for customers and employees. With SMP the users will be Informed, In Touch and In Control... always! Additional information about Openstream's products and solutions can be found at http://www.openstream.com .

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