Pharmaceutical selling is a highly competitive and challenging task, requiring sales personnel to be updated and equipped with vital information that would help them serve their clients better. Mobile enabling your sales force will help to improve the communication between the enterprise and your sales representatives for better results.

Openstream's SMP-Pharma solution enables Pharma Sales Force to dramatically improve the performance and productivity with Mobile Workforce applications that allow access to vital information via mobile devices that are optimized for cost and characteristics of mobile networks.

Converting Rep's Waiting Time To Productive Time!
Your sales force can now convert their long waiting hours at doctor's clinic in to productive time by sending daily call reports, access information on new products and competition details, get alerted on key tasks to be completed etc.

Extending Systems To The Field
SMP-Pharma server is integrated with enterprise email server and back-end systems of your company for extending any information that would help them on the field. With Smart Messaging PlatformT (SMP) based solution, your sales people can now check emails, manage calls, access client profiles, do call reporting, manage sample distribution, and update competition details using any phone or hand-held device while moving in the field.

Improved Reporting and Sample Management
No more hassles or delay with paper-based reporting. With SMP-Pharma it is very easy for the sales force to update the daily call report and also keep track of the samples distributed to the doctors.

Informed, In Touch And In Control Always!
With SMP-Pharma your sales force will be updated with latest market information, drug details and competition. Your Sales force will be more productive and efficient with anytime, anywhere access on any device.

SMP-Pharma Features:

Multi-modal access
Provides your Sales Force in the field with a convenient multi-modal access to the Enterprise email, Client details and other back-end systems like ERP and CRM with variety of devices (Fixed/Mobile phone, Java enabled devices, PC, PDA, FAX) and modes (SMS, WAP, Internet)

Integrated Contact Management
Sales force can access and maintain the client's database effectively, call them from the address book, view order history/pending orders of a client etc.

Scheduler and Reminder
Sales representatives can use this online module to plan their visits ahead and set alert configuration for getting reminded on important appointments over their mobile device.

Intelligent Alerts
Based on the alert rules specified, SMP-Pharma alerts the sales force on the device and mode preferred (Voice, SMS, E-mail, FAX).

Sales Companion
Helps Sales Reps to send the daily call report-containing details of the visit, drug samples given, and competitive information from the field without delay using SMS, WAP or Internet) which is updated to the centralized server integrated to the ERP/CRM systems.

Order Management
Helps Sales Reps to place orders, track the status of the orders and print order details/FAX etc., thus providing efficient order management.

Report Manager
Helps managers to access the field data, review and approve the reports from the field force using various interfaces immediately.